TV-contribution: Many do not have to pay

Many refugees who live in their own apartment are receiving mail from the public broadcaster’s contribution center these weeks. In it, they are asked to register for the broadcasting fees (formerly GEZ contribution). This is in accordance with German law, and the details can be found at www.rundfunkbeitrag.de. It is important to respond to the letter quickly, because there is a possibility to be exempted from the fees if, for example, you receive social benefits. Asylum seekers, persons entitled to asylum, as well as refugees from Ukraine who live in Germany on the basis of §24 of the Residence Act… Read More

Tips for the pitfalls of everyday life

From opening an account to locksmiths: The consumer advice center has summarized information for refugees on twelve areas of life in several languages. The non-profit association has published the details on the website of its federal association. In addition to texts in English, Arabic, Turkish and Farsi, there are also some translations into Ukrainian and Russian. The information is intended to help consumers find their way in everyday life in Germany, according to the homepage. Specifically, it covers opening a bank account, taking out insurance and advice before signing mobile phone contracts. The site also explains what to look out… Read More

How the Naldo semester ticket works

There is a special semester ticket for students for public transport. This can be found on the website of the transport association Naldo. The semester ticket costs 114.10 euros for one semester and is then valid for all buses and trains in the Naldo transport association. The area includes the districts of Tübingen, Reutlingen, Zollernalbkreis and Sigmaringen. The ticket is valid for as long as the semester lasts. Students can buy the semester ticket directly online via the website https://www.naldo.de/. Semester tickets are also available at local public transport sales points in Tübingen and Reutlingen, at Omnibus Groß in Rottenburg… Read More

Quick help from the Internet: The Germany4Ukraine website

Germany4Ukraine is the German government’s central portal for supporting refugees from Ukraine. Here you can find answers to the most important questions. In addition to the website, there is also a Germany4Ukraine app. The platform helps people find their way around Germany: It offers Ukrainians an up-to-date overview of entry, registration, medical care, social support, accommodation and residence. Information is available in Ukrainian, Russian, English and German. The app is available throughout Europe, making it possible to prepare for entry into Germany. The website is being further developed, with plans to integrate the services of immigration authorities, health offices and… Read More

The waste calendar is online

Is the waste calendar in the trash? Will you need a new one after you move? In these situations, Tübingen has an online replacement. You can download a trash collection calendar at https://www.abfall-kreis-tuebingen.de/online-abfuhrtermine/ You only need to write down the name of your city and street. All collection dates for residual waste, bio bins, yellow bags, and waste paper bins are listed on the calendar. A free app can be downloaded to the smartphone at: https://awido.cubefour.de/Customer/tuebingen/mobile Here, too, the place and the street must be clicked. The current collection dates can be found under “Calendar”. Under “All Dates” there is… Read More

Rights and obligations: the German constitution

The Basic Law has regulated the coexistence of people in Germany since 1949. The constitution of the Federal Republic of Germany since reunification in 1990 has also applied to the federal states of the former German Democratic Republic. The Basic Law regulates not only the rights but also the duties of all people in Germany. Moreover, The Federal Office for Migration and Refugees has published a brochure on the Basic Law. In this brochure, people who have immigrated to Germany express what the constitution means to them. It is about human rights, gender equality, freedom of belief, freedom of opinion,… Read More

Incorrect bill from the energy supplier—what to do?

A shocking bill arrived from the energy provider: they wanted an additional payment of more than 850 euros and increased the monthly payment by 75 euros for electricity, gas, and water. What to do? The Consumer Advice Centre recommends checking the bill thoroughly first. According to the list for this year, water consumption has increased more than fivefold over last year. A customer advisor from the energy supplier said on the phone that an error could have happened. He asked for the email with the name, address, contract account, and a photo of the current status of the water meter.… Read More

Please buy your ticket!

By Mostafa Elyasian Unlike many other countries, where you show your ticket as you board the train or bus, things work differently in Germany. Here, travelers board public transportation without first showing the driver their ticket. Passengers without a monthly ticket must purchase their ticket before boarding, or directly on the vehicle at a ticket machine. While you don’t show your ticket as you board, there are still people checking for tickets. These people board the bus unannounced, show their ID, and check for tickets. If you cannot show a ticket during the check, you must present your ID and… Read More

Return to Ukrainian frontline towns

Hanna’s mother returned from Tübingen to Kharkiv in Ukraine in mid-June 2022, to a destroyed house. Many of her friends are also in the process of returning to the city, where Russian missiles are still hitting. About a third of the Ukrainian population has fled after the escalation of Russia’s war of aggression against Ukraine since 24 February 2022. Of the approximately 44 million Ukrainians, more than seven million arrived in European countries outside Ukraine, while another seven million or so remained inside Ukraine. This was reported by the UN Refugee Agency (UNHCR) in its Update on the Situation of… Read More

Recognize fake shops on the internet

Customers are increasingly ordering and paying for goods online, but they are not delivered. Consumer Advice Center warns of more and more online fake shops. Therefore, it has developed a search engine. This service allows customers to identify fraudulent providers where the Internet address of an online shop can be entered at the address www.verbraucherzentrale.de/fakeshopfinder In the sign light, red means the provider is on a fake shop list. Yellow means there are no clear characteristics, while green means the shop is trustworthy. In addition, the Federal Office for Information Security provides seven tips with detailed information on its website… Read More

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